Shipping Update

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Reef Breeders

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As you may have heard, most of our units have been delayed int our factory due to a large workload on the factory, and parts delivery time after the Chinese New Year holiday. We just received word that all of the Photon32s have shipped today, and will arrive in about 3 days, and be shipped to you guys, the Photon16s, and 24s, will arrive a day later, possibly the same day. The Value fixtures will arrive a few business days after that, they will ship to us from China in about 3 days, waiting on drivers for the fixtures. We expect to have a stock of units in approximately 2 weeks, probably less. These details have been confirmed, the Photon units are built,t he 32s already shipped out, the 24s and 16s just need to be boxed and shipped tomorrow. If you have any questions, feel free to let us know here, or through the site. I would like to personally apologize for any lengthy waits, we are working overtime to get your orders out, and appreciate your continued support.


Thank You
Logan Vanghele
Principal
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joeyhatch11

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I ordered a Par38 bulb over a week ago. Is there any chance I'll be getting tracking on my package?
 

franklypre

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so if I ordered today it would be two weeks til it shipped out correct?
 
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I ordered a Par38 bulb over a week ago. Is there any chance I'll be getting tracking on my package?
Yes, they will be shipping next week. We placed the order a while ago, I believe they are built, and being tested to be ready for a Monday shipment.
 

MitchReef

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Logan, I see that you list all of the Photon series and the Value LEDs as "Ships in 1 - X weeks" on your website, which indicates that they must all be available now. When do you anticipate shipping my lights?
 
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Most lights are shipping in 1-2 weeks. We recieved a large shipment of the photons this week, and more are on the way. The values are scheduled for next week, Monday was the last estimate, however we will get an update on that tonight.
 

MitchReef

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Outstanding!!! I was very pleased to speak with you tonight. I am really excited about the lights and am sure I will have great success with them....
 
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Update: the values shipped to us last night, we expect them monday. We will print shipping labels this weekend.
 

Ljinks

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So is there going to be any value fixtures or photon 16' in stock soon ?


Sent from my iPhone using Tapatalk
 

MitchReef

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He just said they should be in stock on Monday....They ordered "quite a few more" than were pre-sold...
 

Ljinks

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Not exactly what he said

Said the ones ordered would be in ,meaning the ones for the group buy mainly

Wanted to make sure there we extras
 

MitchReef

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Again, if you just give him a call he will tell you the same....

what we have here is a failure to communicate.....
(let's see who recognizes that line!!!!)
 
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So is there going to be any value fixtures or photon 16' in stock soon ?


Sent from my iPhone using Tapatalk
Soon, but not this week. We received most of our fixtures, but not all of them. The value fixtures will probably be the first to be in stock.
 

MitchReef

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GOT MY TRACKING NUMBER!!!!
2 ValueLED Fixtures,
Paid 3/8/13,
Delivery 3/29/13...THIS FRIDAY!!!!

I'm totally hyped!!!!
 

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