Trident purple film (picture)

Reef man 89 · Mar 13, 2020

I was looking at my trident today and noticed that a build up of purple film is growing on the inside of the testing chamber. Has anyone else seen this on there trident? Is this normal? Is there away to clean it?.

You an see in the picture half way up the chamber is the film.

User1 · Mar 13, 2020

Have you sent in a ticket to ask?

Edit: If not I'd suggest you sending a email. They will know the answer.

Reef man 89 · Mar 13, 2020

Yea I was going to open a support ticket but just want to see if anyone else has seen this on there’s.

User1 · Mar 13, 2020

Reef man 89 said:
Yea I was going to open a support ticket but just want to see if anyone else has seen this on there’s.

Fair enough. I was just wondering. They are usually quick to respond. I've personally not looked at mine although during the Feb 20th live stream they said a couple people with issues was traced to small debris in theirs. Judging by the sample line size I would have expected it to clog first but I guess a few ended up having some stuff in theirs.

Other than that I've not read a thread here anyway. Another suggestion if not is head over to Neptune's forums and search there. I've not had a chance to do that yet so can't help much there. Just a thought though but you may have already done so :)

Have a good day.

robbyg · Mar 13, 2020

How many tests a day are you doing.

Reef man 89 · Mar 14, 2020

robbyg said:
How many tests a day are you doing.

I am doing the standard four and two times a day. I just got it about a month ago still on the first bottles of calcium and magnesium fluid. I just opened a support ticket with Neptune

45ZoaGarden · Mar 14, 2020

Reef man 89 said:
I am doing the standard four and two times a day. I just got it about a month ago still on the first bottles of calcium and magnesium fluid. I just opened a support ticket with Neptune

Try priming everything. That might clear it out .