vetteguy53081
Well known Member and monster tank lover
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Maybe they are going to try a more aggressive sales promotion(s) this year. They can put it on sale 10% a bunch of times throughout the year (instead of just the normal one or two times) and on Black Friday do 20% off while not taking any additional losses.
They already have by charging their customers for parts rather than fix them unlike Neptune who focuses on customer satisfaction for customer retention. I will NEVER ever forgive Ecotech for the recent and ultimate slap in the face refusing to repair or replace my MP40QD that was shy of 8 months old and implying that it fell into the tank although it looked like new and is a DRY side (duh) and sent it back to me in pieces rather than re-assembling it the way they received it. I then attempted to call a customer relation mgr and left both email and phone message and it has been 9 days without courtesy of a reply. This IS the Service and support they furnish. Just a word of caution.
They lost an 11 year customer and former pet store owner for Life