Vertex/Somatic Liquidation Sale - 40% Off

[Bulk Reef Supply]

Just noticed this in the original post...

Hi @Big D,
We're sorry to see that your skimmer arrived like this. These boxes meet UPS' standards for shipping without a secondary box and a vast majority of the time, the box arrives without any damage. Unfortunately shipping damage does happen from time to time, but when it does, we've got your back. If you reach out to our customer service team, we'll be able to get this resolved quickly. I'll post contact info below so that you don't have to do any digging.


BRS Customer Service
Phone: 763-432-9691
Email: [email protected]
Chat: BulkReefSupply.com

 

[Big D]

Hi @Big D,
We're sorry to see that your skimmer arrived like this. These boxes meet UPS' standards for shipping without a secondary box and a vast majority of the time, the box arrives without any damage. Unfortunately shipping damage does happen from time to time, but when it does, we've got your back. If you reach out to our customer service team, we'll be able to get this resolved quickly. I'll post contact info below so that you don't have to do any digging.


BRS Customer Service
Phone: 763-432-9691
Email: [email protected]
Chat: BulkReefSupply.com

Appreciate the info. I called Monday and talked to customer service. As instructed, I sent photos in of the box and what I received... it’s now Thursday and I’ve yet to hear anything back at all.


D

 

[Bulk Reef Supply]

Appreciate the info. I called Monday and talked to customer service. As instructed, I sent photos in of the box and what I received... it’s now Thursday and I’ve yet to hear anything back at all.


D

Can you send me a PM with your order number? I'd like to look into what's going on.

 

[Big D]

Can you send me a PM with your order number? I'd like to look into what's going on.

Pm sent...

 

[Big D]

Can you send me a PM with your order number? I'd like to look into what's going on.

Thanks for the help... it’s taken care of now.

 

[siggy]

Any Cal reactors?

 

[Big D]

Any Cal reactors?

lol... I think those have been gone. I would have picked one of the I-Supra sumps, but I don’t think they were actually in stock.

 

[elbrandogrego]

I'm in need of a replacement impeller for the Vertex Omega 150. Wild goose chase. The pump is labeled as Scicce & Vertex V-150. I believe it to be a relabeled Scicce SK400. Can anyone confirm or deny this?

 

[Daniel Waters]

I'm in need of a replacement impeller for the Vertex Omega 150. Wild goose chase. The pump is labeled as Scicce & Vertex V-150. I believe it to be a relabeled Scicce SK400. Can anyone confirm or deny this?

I'm in the same boat. My impeller has some slight chips in the bottom of the ceramic shaft of the impeller, and I'd like to get a replacement. I saw one website the listed the PSK 400 with Vertex Omega 150 skimmer, but I believe it was saying that this would be the pump replacement to use for that model of skimmer and not necessarily implying that the impeller for the PSK 400 would work on the original pump. Another search showed up where one aquarium retailer had responded to a question on Amazon about the SK400 Impeller fitting the Vertex Omega 150 skimmer pump, and the dealer responded "no" that it would not fit.