I can't hold my tongue anymore. We all spend ridiculous amounts of money on this hobby and 9 out 10 suppliers have horrible service. There are the good and very good (BRS and Battle corals) and then there is the majority! I recently purchased coral and the supplier mentioned they were giving away a pack during this "sale" and listed the guidelines. I'm assuming things may not have gone the best and no one can seem to figure out who actually won. The list of possible contestants was very small. Now, it could have gone out I suppose? I also ordered a full tank set up last week from waterbox. Site didn't mention anything about delayed shipping so I ordered a 1500 set up. That's a fairly large sum! It's glass and crummy wood. My card was charged so the tank must be on its way. No company charges more than a day or two prior to shipping unless it's live goods etc. I know it's xmas and there is a good chance sales are up.... but it's not my job as a consumer to double check that their website is accurate.... so I'm sure it's on a truck heading to rainy WA, right? Wrong! Sounds like they are waiting on their next delivery in about two weeks. This is terrible service and I just can't understand why it's acceptable. We will destroy certain vendors for minor issues and let others do whatever they want. Someone fill me in!