WTB Kessil 360

[LoneStarReef]

WTB 1 Kessil A360X light. Need one fairly soon as one of mine just died. Thanks!

 

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[dank.reefer]

WTB 1 Kessil A360X light. Need one fairly soon as one of mine just died. Thanks!

It may be faster to call Kessil and see if they will help you out. I once bought a used AP9X that wouldn't turn on. I called them and they had me fill out a claim form and send them a video. I told them I bought the light used and that I had taken the light apart to see if I could fix it myself. I even told them that it was surely out of warranty. They sent me a refurbished light free of charge with a free return shipping label for my not working light.

I am not saying that they will definitely do the same for your situation but, hey. It is worth a try.

 

[dank.reefer]

Kessil Customer Service (510)620-5250

 

[LoneStarReef]

It may be faster to call Kessil and see if they will help you out. I once bought a used AP9X that wouldn't turn on. I called them and they had me fill out a claim form and send them a video. I told them I bought the light used and that I had taken the light apart to see if I could fix it myself. I even told them that it was surely out of warranty. They sent me a refurbished light free of charge with a free return shipping label for my not working light.

I am not saying that they will definitely do the same for your situation but, hey. It is worth a try.

Love it! I’ll give them a call tomorrow. Thanks for the advice.

 

[dank.reefer]

No worries. I have always liked Kessil lights Then they did this for me and well, I suppose I'm a "fanboy" now....LOL

 

[West1]

Kessils customer service is immaculate! I’d start there

 

[Fish Fan]

Love it! I’ll give them a call tomorrow. Thanks for the advice.

How did you make out with Kessil? One of my A360we's just died today

 

[LoneStarReef]

How did you make out with Kessil? One of my A360we's just died today

Ugh! How old was it? I’ve got an extra I can sell you, if you’re interested.

 

[Fish Fan]

Ugh! How old was it? I’ve got an extra I can sell you, if you’re interested.

Turns out, my light is working, I believe the power supply is failing, it seems to work intermittently.

I did contact Kessil who reminded me that these lights were discontinued in 2018, but they did offer me a decent discount on anything new I wanted to buy. However, I think I'll try a new power supply first and see if that doesn't help here.

 

[LoneStarReef]

Turns out, my light is working, I believe the power supply is failing, it seems to work intermittently.

I did contact Kessil who reminded me that these lights were discontinued in 2018, but they did offer me a decent discount on anything new I wanted to buy. However, I think I'll try a new power supply first and see if that doesn't help here.

That’s a lot less expensive than a new light! I’ve also got some used power supply cords if you need one.

 

[Fish Fan]

That’s a lot less expensive than a new light! I’ve also got some used power supply cords if you need one.

Thank you, I appreciate that! I believe I have an extra power supply, I just have to dig it out, but I will keep you in mind.