Poor experience

Users Who Are Viewing This Thread (Total: 1, Members: 0, Guests: 1)

mech0522

Community Member
View Badges
Joined
Mar 9, 2021
Messages
29
Reaction score
18
Location
holiday
Rating - 0%
0   0   0
not going slam anyone please work on ur customer service and make sure people get there while order
 

T-J

2500 Club Member
View Badges
Joined
Nov 11, 2019
Messages
3,503
Reaction score
4,165
Location
Phoenix
Rating - 0%
0   0   0
Have you contacted them directly? Mistakes happen. Not sure that you're going to get anything resolved with the above post.
 
OP
OP
M

mech0522

Community Member
View Badges
Joined
Mar 9, 2021
Messages
29
Reaction score
18
Location
holiday
Rating - 0%
0   0   0
i did when tracking said delivered ask for number to contact them directly to figure out way to resolve which has been over week and not a word
 

Glue Masters

Active Member
View Badges
Joined
Aug 19, 2020
Messages
159
Reaction score
263
Location
Seattle
Rating - 0%
0   0   0
I want to apologize for missing this thread, definitely an oversight. Pinging you directly to follow up, no matter how late. Thank you!
 
OP
OP
M

mech0522

Community Member
View Badges
Joined
Mar 9, 2021
Messages
29
Reaction score
18
Location
holiday
Rating - 0%
0   0   0
Just to give update the owner called me directly we talked about the whole situation I feel he went well above and beyond to fix the situation and second I would like to give them a good shout out there glue is amazing at least holding dry rock together
 

Freshwater filter only or is it? Have you ever used an HOB filter on a saltwater tank?

  • I currently use a HOB filter on my reef tank.

    Votes: 50 25.1%
  • I don’t currently use a HOB filter on my reef tank, but I have in the past.

    Votes: 50 25.1%
  • I have used a HOB on fish only or quarantine tanks, but not on the display tank.

    Votes: 47 23.6%
  • I have never used a HOB on a saltwater tank.

    Votes: 48 24.1%
  • Other.

    Votes: 4 2.0%
Back
Top