#reefsquad
#Neptune
UPDATE
So not long after my ticket went through. I got a personal phone call straight from Neptune. Right off the bat apologizing for this happening. And they wanted to make things right. They clearly acknowledged somewhere in their repair process, something went wrong...
#Neptune
#neptuneapex
#neptunesystems
#Tridentisgarbage
Let me start by saying I run a lot of Neptune gear, a lot. And I've never bashed Neptune.
My Trident started to act up, and magnetic stirrer going crazy by itself. Misreading miserably. So after a couple tickets, best resolution was to...
...and do a full reboot/reset of it?
I don't mind doing that if that's what has to happen. I'm a basic user of it so it's not like i have a bunch of custom settings or anything. Basically just use it to monitor salt, ph, temp, and turn the fuge light on and off.
#Neptune #neptuneapex
#reefsquad
...no more socks to clean. Every chamber has a lid to slow down evaporation and salt creep. Im still running a little cheato and bio-blocks. My #Neptune #Core20 is my return pump from the previous build. Hopefully i can set up the UV light soon, but i always get pulled away. As you can see, im...
Let's see if we can get some help with your question...
@ReefSquad #APEX #ControlFreaks #controlleradvisor #Neptune #neptuneapex @SuncrestReef @DarthSimon
...they have also been some of nicest customer service reps I’ve dealt with in a long time.
With today’s world of “right now” it seems we can all be quick to jump and complain about less than immaculate experiences with companies. I just wanted to be sure and jump to give #Neptune a...
BIG...