...been over 2 weeks with same story after they took additional deposit to ship the replacement. I purchased it from Aquacave and they wont take the return. Its going to be a month i have purchased this and its not working out of the box.
What are my options? Any suggestions?
#neptuneapex #AquaCave
...since. Today upon raising a support ticket they are saying they don't have it in stock. But their shopping website still showing the Apex Jr very much in stock and will let you checkout. Worst customer experience so far! Not able to use the product after 2 weeks of purchasing!
#neptuneapex
#Neptune
#neptuneapex
#neptunesystems
#Tridentisgarbage
Let me start by saying I run a lot of Neptune gear, a lot. And I've never bashed Neptune.
My Trident started to act up, and magnetic stirrer going crazy by itself. Misreading miserably. So after a couple tickets, best resolution was to...
...and do a full reboot/reset of it?
I don't mind doing that if that's what has to happen. I'm a basic user of it so it's not like i have a bunch of custom settings or anything. Basically just use it to monitor salt, ph, temp, and turn the fuge light on and off.
#Neptune #neptuneapex
#reefsquad
Let's see if we can get some help with your question...
@ReefSquad #APEX #ControlFreaks #controlleradvisor #Neptune #neptuneapex @SuncrestReef @DarthSimon