2nd Vortech M40 Arrived Defected

[Sal.A]

Hi all
pretty lame day I was excited yesterday arrived my second vortec m40 from BRS and I tested it out before really securing any wiring and it didn’t want to work right wouldn’t spin the propeller barely and kind of making a clanking noise in the dry motor side.
this first one I got is great with the mobius app really a game changer for flow, keeping stuff moving in the column etc loved it. Anyway BRS told me to send it back and they’ll swap it out. Just a drag on time though waiting, just mounted another Zoa colony and mushrooms from Indonesia too.
these things are pricey so I wonder has anyone else rum into issues with defects on vortechs?

 

[Lavey29]

Never had any issues with mine but if the magnets are off even slightly they will not work properly.

 

[vetteguy53081]

Hi all
pretty lame day I was excited yesterday arrived my second vortec m40 from BRS and I tested it out before really securing any wiring and it didn’t want to work right wouldn’t spin the propeller barely and kind of making a clanking noise in the dry motor side.
this first one I got is great with the mobius app really a game changer for flow, keeping stuff moving in the column etc loved it. Anyway BRS told me to send it back and they’ll swap it out. Just a drag on time though waiting, just mounted another Zoa colony and mushrooms from Indonesia too.
these things are pricey so I wonder has anyone else rum into issues with defects on vortechs?

Simplify and return it but also assure there is not a sticker on dry side that sometimes come with" before you use" instructions.