6055 malfunction

[Bigboned]

Hi There, my 6055 seems to have given up - i bought it this year 29th January,
no movement from the head but all the LED's on the controller and 2 of the knobs light up at once
tried unplugging etc numerous times and pressing/ holding buttons incase it needs a reset or something but nothing - no change
any suggestions please as this is my only 'flow'
i have also sent email direct to tunze - no idea if this channel is monitored

 

[rvitko]

Hi Andy,

Likely your email went to Germany so I won't know anything about that, I am in the US. Have you checked that the pump is clean? If the propeller assembly is jammed which generally becomes an issue after 4-6 months if not cleaned, that can cause this sort of behavior. Just remove the propeller assembly and soak the motor and propeller in vinegar to dissolve any calcium deposits.

 

[Bigboned]

Hi, Roger is it? Thanks for the reply
I never said as much but i powered it down to clean the head - wasnt bad just light brown film algae mainly, it was after powering back up that it went like this. i removed completly and re-checked fitting etc etc but still no joy so now im stumped - every 10 secs or so it tries to pulse but dosnt quite make it happen - have been trying everything for about a week now, gutted as the LFS is over 2 hours away so i can only get there on weekends and im tied up elsewhere for the next fortnight. im gonna have to buy something to tide me over online - i should have bought it thru amazon and i could have returned online

any other suggestions?

 

[rvitko]

I would be fairly sure it is the controller as I had a US customer have one do this, likewise pump was very clean, and changing the controller solved it

 

[Bigboned]

Ok how do I go about this? Do I send it in or something? It certainly seems like the head isn’t receiving a signal but is it not all one piece? Dosnt look like the head unplugs similar to the power supply

 

[rvitko]

I am in the US and I am not in a place to do much more than try to troubleshoot. I expect soon you will receive a response from Germany that would be more helpful.

 

[Bigboned]

Thankyou

 

[Bigboned]

Was in touch today with Germany, I’m to send it in

 

[Bigboned]

new controller solved the problem - thanks for your input Roger