So I have an Apex on one of our service accounts and we are having a lot of trouble getting it to connect to the clients WiFi. We can not at this time get the tech computer to hook up to Apex Local. When we contacted Apex they had a lot of trouble getting team viewer to run with out crashing. it seems to be that the Apex has the same IP address as the techs laptop. do you guys have any idea how we should correct this problem