AI Prime 16 HD Lens Melted

[Ook Sag]

My AI prime 16 HD lens melted. The diodes all still work I am wondering if this is fixable? Unfortunately salt creep wiped off the serial number so I can’t get warranty on it. But I would like to get a new lens instead of buying an entire new unit.
Here’s a picture of what the lens melt looks like.

 

[Spare time]

You can buy a new lense from them.


I wish AI would fix this issue, this seems to be a ridiculously common problem if you use their light at full power. The lense issue is why I won't ever buy one of their lights again.

 

[Ook Sag]

You can buy a new lense from them.


I wish AI would fix this issue, this seems to be a ridiculously common problem if you use their light at full power. The lense issue is why I won't ever buy one of their lights again.

I didn’t realize this was a common issue. I couldn’t find other occurrences of this on the 16HD.

 

[Pico bam]

Ive got a 13 with this same problem doubt I'll find parts for it. -_- good luck.

 

[Calm Blue Ocean]

Both of mine melted. Fortunately they are pretty cheap to replace: AI Light Lens

 

[Ook Sag]

Both of mine melted. Fortunately they are pretty cheap to replace: AI Light Lens

Just ordered 2! Thanks

 

[Spare time]

I didn’t realize this was a common issue. I couldn’t find other occurrences of this on the 16HD.

Yeah I am not sure why this is an issue. For me, it is almost always the UV and Violet part that melts.

 

[Nick Steele]

I’m pretty sure they did a firmware update a few months back that limited the lights power to help with this. People weren’t too happy because you couldn’t overdrive as much.

Lenses are cheap like $3 or so just buy a couple spares and swap them out. I need to order some myself for when this happens to mine.

 

[Ook Sag]

I’m pretty sure they did a firmware update a few months back that limited the lights power to help with this. People weren’t too happy because you couldn’t overdrive as much.

Lenses are cheap like $3 or so just buy a couple spares and swap them out. I need to order some myself for when this happens to mine.

Interesting, do you happen to know the latest firmware version? I would like to avoid burning any of my other 5 Primes out. I ramp up and max UV and V at 167% for 6 hours then ramp down. Should I turn the max down?

 

[Nick Steele]

I’m on 1.0.11 and I’m still able to overdrive my lights.

 

[Mike konesky]

8/10 of my prime 16's have burned a hole in the lenses. 2 holes per. Giving AI a chance to make it right. None of the lights are run above 90% on the uv and violet channels. They need to fix this.

 

[SaltyZinn]

I recently came up on. 16HD and the lens was cracked in several places. The screws were rusty to well rusted.
I have had ZERO luck in getting a response from AI (out of stock) on my inquiry of purchasing another or even a stockpile from the comments above...
Anybody wanna tell me if they got any extras or post a link?