Anyone having trouble getting an update from AquaSD?

[AetherealKnight]

Hey everyone,

I placed an order with AquaSD for around $260 worth of corals and selected FedEx Overnight shipping. The order was supposed to arrive today, but I haven’t received any tracking information or a shipping confirmation.

I’ve tried contacting them through the message form on their website and also sent them an email today, but I haven’t heard back yet.



Has anyone ordered from AquaSD recently and experienced something similar? I was looking forward to getting my corals today. :(

 

[hondacbr600rr]

I had some issues about 6 months ago, and it seems despite all their best efforts, they still couldn’t get it right.

Even spoke to the owner, promised me he would make it right, and they still missed the ship date. I am away from home work work often, so I couldn’t take anymore chances with unreliable ship dates so I won’t buy from them anymore.

 

[AetherealKnight]

I had some issues about 6 months ago, and it seems despite all their best efforts, they still couldn’t get it right.

Even spoke to the owner, promised me he would make it right, and they still missed the ship date. I am away from home work work often, so I couldn’t take anymore chances with unreliable ship dates so I won’t buy from them anymore.

I bought from them in the past, it went well.. so I was a bit surprised when tracking never showed up. Can’t even call them. I guess all I can do is wait.

 

[AetherealKnight]

@AquaSD Are you able able to assist me? It’s been 3 days past the scheduled shipping date, and I still haven’t received an update. I can't call you, email you, or even direct message you here about my order. :(