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- Mar 10, 2016
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I just opened the box on my Apex Jr controller. I successfully linked to the token and was able to connect it to my network. Following the get started procedure, I downloaded a firmware update and began the install. The install failed and now the display on the controller in blue and blank. What should I do to recover it? I tried rerunning the firmware update but, it doesn’t appear to be connected to the network any longer. I've tried all the power off, unplug and wait and nothing is working. Is there a factory reset button sequence? What other options do I have?
Controller Serial Number: 15230
Display Serial Number: 95727
I do not know the current firmware version.
Also, is there is a support phone number to call? all I can find is a support form and email address.
Any help would be greatly appreciated!!
Controller Serial Number: 15230
Display Serial Number: 95727
I do not know the current firmware version.
Also, is there is a support phone number to call? all I can find is a support form and email address.
Any help would be greatly appreciated!!