Apex Fusion showing apex disconnected? 12/24/2020

[Philly Reefer]

As the title says. No hearthbeat notification.
I can open Apex Fusion but showing my apex is not connected.
Rebooted everything twice and still not connected

 

[ebeez]

As the title says. No hearthbeat notification.
I can open Apex Fusion but showing my apex is not connected.
Rebooted everything twice and still not connected

Same here! Just rebooted and no dice..

 

[TylerR]

Same. Diagnostics says it hasn't been connected for more than 24hrs which I know is a lie.

 

[Reefer508]

I think it's on their end.

 

[fishybizzness]

i was wondering if it was only me... Early xmas present for all of us i guess...

 

[Reefguy13]

Yup mine says disconnected to. Hopefully apex is working on Christmas Eve haha

 

[acropora4u]

yep, mine is the same!!!!

 

[acropora4u]

Same. Diagnostics says it hasn't been connected for more than 24hrs which I know is a lie.

same for me!

 

[C. A. M.]

Same here. No luck with reboot

 

[acropora4u]

this is a nice xmas eve surprise LOL...hope santa neptune systems comes thru!

 

[acropora4u]

I am on the east coast,,,where are my fellow disconnects located... maybe its regional?

 

[Joedubyk]

Philly here - also disconnected

 

[Philly Reefer]

Got an update from Terence
And they are on it. No further update at this time

 

[Philly Reefer]

And.. Just got my apex notification and I am in apex fusion now.

 

[acropora4u]

I am back up!

 

[Huskymaniac]

Same here. In NJ.

 

[ebeez]

It's back up now!

 

[acropora4u]

Got an update from Terence
And they are on it. No further update at this time

how did you get in touch with terrence for future reference?

 

[Philly Reefer]

how did you get in touch with terrence for future reference?

Reef Automation Group in Facebook

Unfortunately I don't have a direct connection to him.

 

[TylerR]

Back in now!