Apex ph and temp graphs blank

[piranhaman00]

My apex ph and temp graphs are blank and not updating? Any idesS?

 

[MichaelReefer]

@SuncrestReef

 

[blaxsun]

Have you tried rebooting the Apex?

 

[T-J]

Do they look like that on the Fusion website?
Is the app on your phone current? Is the Apex software current?

 

[piranhaman00]

Have you tried rebooting the Apex?

Do they look like that on the Fusion website?
Is the app on your phone current? Is the Apex software current?

Updated software , looks the same on computer,

Just rebooted, I have no control over power bar, not sure how long this was happening, now seeing this alert

 

[piranhaman00]

I can’t turn anything on or off

 

[SuncrestReef]

For the graphs, this frequently happens after daylight saving time changes, so the Apex thinks there's no data to show for that time. Double-check your clock and timezone settings on the Apex, correct it until the Apex Time and the Local Time display the same reading, then reboot the Apex for the clock changes to take effect.

For the EnergyBar, check if the circuit breaker on the back of the EB832 has popped out. If it did, press it back in to reset it. If that's not the problem, then double-check the wall outlet it's plugged into has power. If it does, then it's possible the EB832 has internal damage. Open a ticket with Neptune Support, or see these posts for possible repairs: https://www.reef2reef.com/threads/another-attempt-at-fixing-apex-eb832.804717/

 

[piranhaman00]

Thanks all for the help,

turned out I switched DST off and auto time correct off and that makes the system shut down? Not sure how but turned auto time on and everything is back to normal.

 

[T-J]

Thanks all for the help,

turned out I switched DST off and auto time correct off and that makes the system shut down? Not sure how but turned auto time on and everything is back to normal.

Move to Arizona. We don't switch clocks here.
Problem solved! :cool:

 

[piranhaman00]

Move to Arizona. We don't switch clocks here.
Problem solved! :cool:

Ive already made two mistakes at work with using clocks not set back, it’s very frustrating and pointless