You may have seen my other post about this issue. I ordered some equipment from aquacave on feb. 11th. On feb. 13th, the package showed delivered but nothing at my door. P.S., we're talking about a box that I, an adult male at 6', can fit in. After getting the run around with the calls through FedEx, one of their morons finally told me that the shipper must file the claim. So I contacted aquacave, and feb. 25th, I received a replacement shipment, which I had shipped to my workplace this time. But today, I received a letter from FedEx that stated "according to their records, my box was delivered properly and the could not approve my claim." This means that aquacave will have to eat the cost of FedEx's mistake. So the point of my making this post, I fully recommend using aquacave, they have a great selection, great prices, and by far the best customer service I've ever dealt with.
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