As for dealing with Bill, I am just about to send in a deposit on a custom sump valued at several ACR units. I do this after waiting 11 months for my ACR unit to ship. The original estimate was 2 months. I also experienced lots of trouble with contact and when I did, my unit was just about to ship, for months. Towards the end, I was so frustrated, I started sending very un-Canadian like emails (no please and thank you's :mad: ). When the unit arrived, I realized it was worth the wait. He really does do an excellent job machining the purpose made parts for his equipment. That is why I am willing to use him for my custom sump as I know the outcome should be worth the aggravation of the process.
Besides, he assures me they have got better at shipping things in a timely fashion. I guess I will just have to wait and see.
Man, I wouldn't send him another dollar, neither US nor Canadian. In all my years in this hobby I have not had a worse experience than I did with AE. Why don't you take advantage of the paypal credit offer on his website.