I bought three Radion Gen 5 Blues from Bulkreef. One light has a row of blues out. I Emailed BulkReef with pictures of my problem light. They forwarded the Email to Ecotech on Feb 29 as they have no stock to replace mine. I called Ecotech customer support Monday morning and was advised they would send a replacement which I gave a Credit Card for. It's been 9 days and I have not gotten any shipping conformation. I have called them everyday and everyday they assure me one is being sent. Today when I called I asked Chris if it was because they didn't have any in stock, well he advised me that indeed they were in stock. It seems that they are filling new orders first rather that take care of people with warranty problems as they already have their money.
