Best way to contact tenecor

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Hi! Wondering if anyone has experience contacting tenecor customer service? I placed an order almost a month ago and not getting any information about it. I've emailed multiple times and tried calling the number for an update to my order. Also left a message but nothing. I didn't order a tank. I don't mind it taking time. Anyone know of a good way to contact them? Thanks so much!

 

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Update: I have received an email reply! They have been very busy and been backed up on orders. Glad to know my order has not disappeared. :)