Biota Shipping

[cabinreefer]

I went to order a fish from biota today only to see that the shipping is $172? Is it normally that high? I have never paid more than $50 or $60 for shipping so I'm kinda shocked at why it is $172 for the cheapest shipping option? I would love to be able to buy aquacultured fish from them but there is absolutely no way I can justify paying $172 for shipping.

 

[stE26wy14]

thats weird
that is abnormally high, I dontknow if it is for them, but I've never seen shipping that high for anything before let alone 1 fish

edit: ive never seen shipping prices on biota, besides this once, cause I dont shop on there

 

[cabinreefer]

This would have been my first time purchasing from them. They ship out of Florida and I am in Tennessee so I'm not sure why it is that high.

 

[Randy Holmes-Farley Verified Community Expert]

I just test added a yellow tang from them, and shipping was $75 to Massachusetts.

 

[Biota_Marine Verified Sponsor]

I went to order a fish from biota today only to see that the shipping is $172? Is it normally that high? I have never paid more than $50 or $60 for shipping so I'm kinda shocked at why it is $172 for the cheapest shipping option? I would love to be able to buy aquacultured fish from them but there is absolutely no way I can justify paying $172 for shipping.

Apologies for that our UPS rates broke for a few days in early February because we negotiated slightly lower rates. The site should be back to normal now.

 

[RoanokeReef]

Apologies for that our UPS rates broke for a few days in early February because we negotiated slightly lower rates. The site should be back to normal now.

Just wondering does the route insurance actually cover live animals ?

 

[areefer01]

I went to order a fish from biota today only to see that the shipping is $172? Is it normally that high? I have never paid more than $50 or $60 for shipping so I'm kinda shocked at why it is $172 for the cheapest shipping option? I would love to be able to buy aquacultured fish from them but there is absolutely no way I can justify paying $172 for shipping.

When in doubt look on the vendors portal and see what communication options they have. Some have live chat options, some contact us, others email and/or phone. It is super easy to contact them and ask the question(s).

Just a bit of advise.

 

[Biota_Marine Verified Sponsor]

Just wondering does the route insurance actually cover live animals ?

It does, we were surprised too but I believe it only works with vendors that have a very low claim rate

 

[RoanokeReef]

It does, we were surprised too but I believe it only works with vendors that have a very low claim rate

Thats great to know and good peace of mind. Not that I'm implying you guys wouldn't help out in the rare event :)