Broken MP40 prop...

[Coastie Reefer]

So I’m looking at my tank and see what looks like a shell on the sandbed... nope... broken prop off my MP 40. Anyone else ever have a blade just snap off? Seriously frustrating.

 

[kashman100]

I had a snail get stuck in mine and break it on a different spot. Used Weld-On 16 to glue it back together. It's great stuff. You can get it on Amazon

 

[Clownfish2]

Less than a year, mine broke off and flew across the tank. ecotech replaced mine, it broke at the 11 months.

 

[ca1ore]

That's a bummer. I've had a few nicks out of the leading edges of the props, but nothing like that.

 

[Coastie Reefer]

Just looked up my purchase date: September 7, 2017. Just outside warranty... typical. Sigh.

 

[Pete1968]

Call ecotech, i know its outside the warranty, but they have great customer service, i had an mp40 break a year outside the warranty i sent the unit to them tobe repaired and they gave me a brand new one, only thing i had to pay was shipping

 

[mfinn]

Just looked up my purchase date: September 7, 2017. Just outside warranty... typical. Sigh.

Call ecotech, i know its outside the warranty, but they have great customer service, i had an mp40 break a year outside the warranty i sent the unit to them tobe repaired and they gave me a brand new one, only thing i had to pay was shipping

I agree with Pete. Call ETM.
I've had stuff replaced outside of the warranty date.
Be polite and don't demand anything. Just explain what happened and see what they offer.

 

[Coastie Reefer]

Welp... Another praise for Ecotech. Replacing the wetside under warranty terms even though it's outside the 1 yr warranty date. I'll receive shipping info as soon as it ships.

I was just honest, answered all their questions, and provided a pic of the broken pump with proof of purchase and they were more than willing to accommodate.