BRS Customer Service

[nstuber3956]

I just want to give a shout out to the BRS Customer service team. They are amazing. I placed an order with brs and they made a mistake. They said an item was in stock when it wasn't and in fact it was on backorder. Before I even knew what was going on Jennifer at BRS sent me an email explaining what happend and how they are going to rectify the situation. They definitely went above and beyond to fix the situation all before I even knew there was an issue. I will definitely be doing a lot more business with them in the future as well as recommending them to everybody that doesn't already know about them.

 

[Bulk Reef Supply]

Thank you so much for taking the time to write this! They are a hardworking crew and although I may be partial, I have to agree they're pretty fantastic.

Sharing your feedback with everyone here at BRS so we can spread the CS love :)

Happy Friday!!

 

[Tiger-Paws]

I will second my support for BRS, I had an issue with a heater, resolved in a day. VERY happy.

Note I just placed a $350.00 ofder for a ner RO/DI system from BRS. So YES I am happy with them.

 

[Punksboops]

I will 'third' it as well took care of me instantly after package arrived damaged that very day. Great job BRS you guys are #1 go to reef shop for me.

 

[Bulk Reef Supply]

;Joyful