Avid Aqua INCREDIBLE customer support

Fury808

Active Member
View Badges
Joined
Sep 21, 2024
Messages
251
Reaction score
169
Location
usa
What state or country do you live in
Alaska
I really like Avid Aqua's products. I've been using their frag racks, transporters, probe holders, etc. I needed more of the temp probe adapters.

I reached out to customer support about how to purchase them. They responded almost immediately. Said that they have not gotten them on the website store yet to purchase so they would send them to me immediately for free.

Incredible customer service when a company cares about a customer's needs so much that they will send what he needs for free rather than tell him to wait until it's available on their website.

I really appreciate Avid Aqua's commitment to customer support. It's far above and beyond industry standards.

20260615_190134.jpg
 
You have insufficient privileges to reply here.

TOP 10 Trending Threads

IF YOU HAD TO OPERATE EVERYTHING ELSE MANUALLY, WHICH AUTOMATED SYSTEM WOULD YOU KEEP?

  • Auto top-off

    Votes: 45 57.0%
  • Automated dosing

    Votes: 6 7.6%
  • Mechanical filtration / roller filter

    Votes: 4 5.1%
  • Automated water testing

    Votes: 3 3.8%
  • Automatic feeding

    Votes: 1 1.3%
  • Lighting schedule

    Votes: 13 16.5%
  • Controller and remote monitoring

    Votes: 3 3.8%
  • Leak detection and emergency shutoff

    Votes: 1 1.3%
  • Automatic water changes

    Votes: 2 2.5%
  • None. I prefer to operate everything manually

    Votes: 0 0.0%
  • Something else (explain in the comments)

    Votes: 1 1.3%
Back
Top
Home
Post thread…
Market
What's new