BRS poor quality

[Forty-Two]

Hi I wanted to see if others are experiencing this.

Thus far in a handful of orders from BRS I’ve had:

- An RODI filter missing an O ring
- Expired coralline algae
- missing products paid for but not shipped (2)

Personally I don’t have the time or energy to deal with the hassle. I would guess they are getting maybe 60-70% of the orders correct which is a horrible average

 

[Bulk Reef Supply]

Hi I wanted to see if others are experiencing this.

Thus far in a handful of orders from BRS I’ve had:

- An RODI filter missing an O ring
- Expired coralline algae
- missing products paid for but not shipped (2)

Personally I don’t have the time or energy to deal with the hassle. I would guess they are getting maybe 60-70% of the orders correct which is a horrible average

Hey @Forty-Two ,
I'm so sorry to hear that you've had back to back to back bad experiences with us. What a hassle! If you have a moment, can you PM me with your BRS account info (email address would work best). I'd like to take a look into this with the team here.