Bubble Blaster HY1000S skimmer pump... problems!!!
- Thread starter PR_Reefers
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Yes. There have been 2 issues with my b.blaster 1000 and they have been excellent at shipping out replacement parts asap. My two issues were the screws rusting(they shipped new set of screws and a new volute), and the second issue was the impeller randomly stopping. I took it apart and there were no apparent issues. They sent' me a new impeller with some modifications to it, one of which is a smaller(in diameter) pinwheel. It works great with no issues. Thanks Jeremy!
I ran mine for 2 months and then it all of a sudden stopped working. So I took the skimmer offline. I'm in the process of re-establishing my tank, so I figured I would give it a deep clean and see if it would work, IT DIDN'T! I contacted CoralVue (Carlos) was only able to offer me a replacement pump at loyalty price which was $133 plus shipping, retail cost is $173. The pump I had has a lot number of under 1000 meaning it was one of the first generations and obviously CoralVue has made substantial improvements to the pump since then, changing impellar, volute, screw, etc! I asked Carlos to let me know if I could adapt an aquatrance to my LX1000s skimmer, he said this cannot be done. I asked him to send me the impellar and volute, hoping for a response that he could sell them to me at a reduced price. His response was that in the end it would be better for me to just buy an entirely new pump at the loyalty price! I completely understand that my pump is out of warranty due to age, but in terms of wear on the pump it's barely even broken-in. I was considering CoralVue equipment over German brand equipment because I thought they would provide excellent customer service, but it seems that is not the case.
I don't expect CoralVue to warranty stuff for life, I would expect that in the event that they know of a significant defect as is evidence by the drastic redesign in replacement parts others have received they would help to support.
Buyer Beware DO NOT BUY THIS PUMP!!!
I don't expect CoralVue to warranty stuff for life, I would expect that in the event that they know of a significant defect as is evidence by the drastic redesign in replacement parts others have received they would help to support.
Buyer Beware DO NOT BUY THIS PUMP!!!
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