- Joined
- Sep 25, 2014
- Messages
- 902
- Reaction score
- 254
Hello,
I have been trying to resolve some issues i'm having with my apex and opened ticket # 59529. I set up phone call back for 12:30pm and 3:00 est today and no one has called me back. So I called you and the answering service states the best way to reach you is via e-mail. since we are unable to resolve through e-mail and you are not contacting me how is one supposed to get a hold of someone at neptune systems? please advise. thanks!
I have been trying to resolve some issues i'm having with my apex and opened ticket # 59529. I set up phone call back for 12:30pm and 3:00 est today and no one has called me back. So I called you and the answering service states the best way to reach you is via e-mail. since we are unable to resolve through e-mail and you are not contacting me how is one supposed to get a hold of someone at neptune systems? please advise. thanks!