Hi Folks
When I got into this business of doing qt for livestock, I was one man show and I didn’t know how vast it will become. I didn’t have the equipment nor the labor nor help to carry this, mainly due to funds and not being so profitable. Lots of bad publicity due to lack of communication happened. So now I am here to tell you I have finally fixed the issue,
I have hired a call center to answer all Dr. Reef calls and email. They will be able to handle any edits in the orders already submitted and or help you with common answers, if they can’t, they will contact me for answers and get back to you. So goes for emails as well.
This should solve the issue of slow or no communication.
Another good news is that we have moved once again to a much larger facility. Previously was 2000 sq. feet now we are in nearly 3500 sq. ft. More equipment and tank are being shipped this coming week or 2 from my fav tank manufacturer Concept Aquariums in Calgary Canada.
With more tanks and equipment, we shall be able to acquire and qt more fish and thus will be able to send out much faster as well.
My goal is to be able to ship Qt fish in ideally 3-7 days of placing order.
Please do give me feedback related to these changes and how things are progressing along.
Thank you and once again I apologize for the inconveniences that may have been caused along the way.
Best Regards
Dr. Reef (Mike)
Note: Coupon code NEWSTART gives you 10% off. (limited)
When I got into this business of doing qt for livestock, I was one man show and I didn’t know how vast it will become. I didn’t have the equipment nor the labor nor help to carry this, mainly due to funds and not being so profitable. Lots of bad publicity due to lack of communication happened. So now I am here to tell you I have finally fixed the issue,
I have hired a call center to answer all Dr. Reef calls and email. They will be able to handle any edits in the orders already submitted and or help you with common answers, if they can’t, they will contact me for answers and get back to you. So goes for emails as well.
This should solve the issue of slow or no communication.
Another good news is that we have moved once again to a much larger facility. Previously was 2000 sq. feet now we are in nearly 3500 sq. ft. More equipment and tank are being shipped this coming week or 2 from my fav tank manufacturer Concept Aquariums in Calgary Canada.
With more tanks and equipment, we shall be able to acquire and qt more fish and thus will be able to send out much faster as well.
My goal is to be able to ship Qt fish in ideally 3-7 days of placing order.
Please do give me feedback related to these changes and how things are progressing along.
Thank you and once again I apologize for the inconveniences that may have been caused along the way.
Best Regards
Dr. Reef (Mike)
Note: Coupon code NEWSTART gives you 10% off. (limited)