From reading the whole post, I don't think its as simple as that though. Didn't get the impression that the shipping part was his biggest complaint, more that he thought he was getting the exact coral pictured but didn't.
But by some miracle....he has the correct coral now......Right, of course they were also upset because it was sent to the wrong place and he had trouble contacting them. Which seems to be quite a valid complaint. While it is a good reminder to very carefully read descriptions, it is not the only issue that was had.
Doesnt seem like a big issue to me.
He posted the bounce in another thread and its a decent size for $300 shipped.
Wasnt a booger atleast.