- Joined
- Sep 8, 2019
- Messages
- 2,303
- Reaction score
- 2,859
If this was a normal time period I would agree, but it’s not! It’s a safe bet that had this been back In January ETM would have done the repairs and shipping for free.I kinda think the point is that this light is ridiculously expensive, wasn’t packaged well, and has a design flaw that smacks of laziness. For $840, consumers should not be asked to perform maintenance before even turning it on! Never mind the dumpster fire that Ecotech calls an app...
It’s unrealistic to expect any better customer service than your getting now when the whole global business sector is taking a dump.