DIY overflow box. FIJI CUBE SENT WRONG PART

  • Thread starter Thread starter patdman
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modular marine
I love my Modular Marine. I would use them again if I needed an external overflow. Their box is also slightly higher then the internal box which is a plus
 
I put the order in modular Marine when it arrives, I will start a new build thread. Thanks, guys
 
I feel your pain. I bought a couple Aquamaxx dfc-120 skimmers when I first set up my grow out system. The initial plan was to set up 2 separate systems but ultimately I only set up one. Fast forward 2 years and I'm in the process of setting up that second system. I finally open the box to put the skimmer together and guess what? The collection cup is too small. I'm assuming it is the one for the dfc-80.

So I contacted BRS to see if there was anything I could do. I bought this thing 2 years ago, I wasn't expecting much. If anything, simply some assistance with trying to source the correct collection cup (at my expense, of course.. and rightfully so). They basically just blew me off. So now I have a perfectly good skimmer that I'll never be able to use as it was designed to be used.

I guess my complaint is the tone of the response I received. As previously stated, I wasn't expecting much (and definitely not any sort of refund or an exchange) but I got the impression that they couldn't have cared less.
 
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WHAT PART OF LIVING WITH A REEF TOOK YOU BY SURPRISE?

  • How much space the supplies and equipment take up

    Votes: 10 41.7%
  • Salt creep, spills, and cleanup outside the tank

    Votes: 3 12.5%
  • Planning trips or finding someone to care for the reef

    Votes: 7 29.2%
  • How attached I’d get to individual animals

    Votes: 2 8.3%
  • Making decisions when there’s no clear right answer

    Votes: 5 20.8%
  • How much the reef affects everyday household life

    Votes: 6 25.0%
  • Nothing in particular, I felt well prepared

    Votes: 1 4.2%
  • Other (Post in the comments)

    Votes: 1 4.2%
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