Just got a pair of XR15 pros and I’m trying to set them up through the ecosmart live website and it’s not finding my lights. I’ve tried a few different things that I’ve read online but no luck. Anybody have any ideas?
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I don’t have the reef link system. I’m just using the website for setup.That had happened to me at one time. I was able to correct this by using the USB cord and pugging it into the Reef Link so that it registered the serial number of the XR15.
I think you need the reeflinkJust got a pair of XR15 pros and I’m trying to set them up through the ecosmart live website and it’s not finding my lights. I’ve tried a few different things that I’ve read online but no luck. Anybody have any ideas?
That sounds like the best option. Thanks a lot for your help.Your best bet is to open a ticket with Ecotech service if all of the above does not work.
They will setup a time to call you and have you give permission to go into your computer, then they will have you plug in one or the other XR15 and they will find out what's wrong and most likely get your lights setup and running.
I do not have the reef link yet but was able to figure out the problem with customer service yesterday. Thanks again everyone for the help.Connect your light usb to reeflink and upgrade u good no computer need