Ecotech Marine tech support

I have never had a problem. I always call and usually get through right away. They always address my issue professionally and promptly.
 
Their customer service went down the drains. I had an issue with a Vortech but had to repeatedly tell the rep that I'm not having an issue with a vectra (they kept mixing up Vortech for Vectra). And then wanted me to be without a pump for a month for them to tell me something I already knew.
 

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WHICH REEFING SKILL WOULD YOU MOST LIKE TO DEVELOP FURTHER? (CHOOSE UP TO 3)

  • Coral propagation or fragging

    Votes: 4 25.0%
  • Fish or coral breeding

    Votes: 6 37.5%
  • Taking better tank photos

    Votes: 8 50.0%
  • Identifying corals, fish, and hitchhikers

    Votes: 1 6.3%
  • Aquascaping or reef design

    Votes: 4 25.0%
  • Understanding water chemistry and test results

    Votes: 4 25.0%
  • Caring for a challenging species

    Votes: 3 18.8%
  • Other (Post in the comments)

    Votes: 0 0.0%
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