Ecotech MP40 Issue

redfishbluefish · Dec 18, 2013

Anyone else see this problem with their Ecotech MP40â€™s? I am doing my quarterly cleaning of the MP40â€™s, and when I take one apart I find a small sliver of plastic broken off the Wet Frame. This is the second time Iâ€™ve had this issue. You can see the finger-nail shaped piece of plastic to the left, and where it broke off in the hole in the middle of the Wet Frame.

For a temporary fix Iâ€™ll epoxy the small piece back, and consider ordering a replacement Wet Frame from Ecotech.

CKI · Dec 18, 2013

For the price of those things, they should be indestructible!

Dowtish · Dec 18, 2013

Being thats its the second time, it makes me think there is something not aligned correctly. Maybe email ecotech and ask for a replacement?

TheGrimmReefer · Dec 18, 2013

Call Ecotech, guarantee they will handle it. Ecotech customer service is top notch.

redfishbluefish · Dec 18, 2013

CKI said:
For the price of those things, they should be indestructible!

Please!!! I’ve already had to replace the bearings on the dry side of an MP10 that was just out of warrantee. Luckily someone did a very nice write-up on DIY bearing replacement, and so it only cost less than $20.

Dowtish said:
Being thats its the second time, it makes me think there is something not aligned correctly. Maybe email ecotech and ask for a replacement?

Dowtish, I have three of these things. I’m not sure the breakage occurred on the same dryside setup. There certainly was no noise, suggesting misalignment. In addition, there was no indication that this piece was broken, until I took it apart. It was still running just fine in the tank.

As far as calling Ecotech and asking for a replacement…these are out of warrantee. Would they even consider shipping a new one??? One their website they show the replacement for $10, plus $7.95 shipping.

TheGrimmReefer · Dec 18, 2013

Even If it's out of warranty, Ecotech will most likely take care of it for you for little or no charge. It's definitely worth a shot.

ryanscott · Dec 18, 2013

I had mine do this after two weeks of owning in echo tech sent me one overnight. They are very good with they're customer service. Mine was caused by it running out of the water for a minute. The bearing heated up which melted the plastic , it was my fault and they still sent a new wet side to me.