Great customer service from ReefBreeders.

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tedstalcup

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marin county
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California
I purchased a nautilus 3200 DC pump from an online vendor. The pump arrived with the front housing smashed. I don’t think anyone is to blame other than USPS. The customer service link on reefbreeders got me a reply from Logan in under a day and even with the Labor Day holiday, a new housing was sent out. As a bonus, he included an extra set of feet since one went awol during unpacking. Excellent!
 
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WHAT PART OF LIVING WITH A REEF TOOK YOU BY SURPRISE?

  • How much space the supplies and equipment take up

    Votes: 7 50.0%
  • Salt creep, spills, and cleanup outside the tank

    Votes: 2 14.3%
  • Planning trips or finding someone to care for the reef

    Votes: 5 35.7%
  • How attached I’d get to individual animals

    Votes: 2 14.3%
  • Making decisions when there’s no clear right answer

    Votes: 3 21.4%
  • How much the reef affects everyday household life

    Votes: 5 35.7%
  • Nothing in particular, I felt well prepared

    Votes: 0 0.0%
  • Other (Post in the comments)

    Votes: 1 7.1%
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