Great customer service from ReefBreeders.

  • Thread starter Thread starter tedstalcup
  • Start date Start date
  • Tagged users Tagged users None

tedstalcup

Community Member
View Badges
Joined
Jan 22, 2021
Messages
50
Reaction score
32
Location
marin county
What state or country do you live in
California
I purchased a nautilus 3200 DC pump from an online vendor. The pump arrived with the front housing smashed. I don’t think anyone is to blame other than USPS. The customer service link on reefbreeders got me a reply from Logan in under a day and even with the Labor Day holiday, a new housing was sent out. As a bonus, he included an extra set of feet since one went awol during unpacking. Excellent!
 
You have insufficient privileges to reply here.

TOP 10 Trending Threads

WHAT IS THE LOUDEST PART OF YOUR REEF SYSTEM?

  • Return pump

    Votes: 2 3.8%
  • Powerheads or wavemakers

    Votes: 2 3.8%
  • Protein skimmer

    Votes: 12 23.1%
  • Overflow or drain

    Votes: 13 25.0%
  • Sump vibration or plumbing

    Votes: 1 1.9%
  • Cooling fans

    Votes: 9 17.3%
  • Dosing, ATO, or other equipment

    Votes: 2 3.8%
  • Nothing. My reef is surprisingly quiet

    Votes: 8 15.4%
  • Other (Tell us what makes the noise)

    Votes: 3 5.8%
Back
Top
Home
Post thread…
Market
What's new