Great customer service from ReefBreeders.

  • Thread starter Thread starter tedstalcup
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tedstalcup

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Jan 22, 2021
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marin county
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California
I purchased a nautilus 3200 DC pump from an online vendor. The pump arrived with the front housing smashed. I don’t think anyone is to blame other than USPS. The customer service link on reefbreeders got me a reply from Logan in under a day and even with the Labor Day holiday, a new housing was sent out. As a bonus, he included an extra set of feet since one went awol during unpacking. Excellent!
 
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WHICH PART OF YOUR SETUP IS HARDEST TO REACH OR REMOVE FOR ROUTINE MAINTENANCE?

  • Glass behind or beside the tank

    Votes: 6 30.0%
  • Powerheads or wavemakers

    Votes: 2 10.0%
  • Sump or rear filtration chambers

    Votes: 2 10.0%
  • Skimmer or other filtration equipment

    Votes: 1 5.0%
  • Overflow or plumbing

    Votes: 6 30.0%
  • Lights or lids

    Votes: 0 0.0%
  • Mine is pretty easy to access!

    Votes: 2 10.0%
  • Other—tell us what I missed

    Votes: 1 5.0%
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