Guidelines for heat/ice packs?

[Velcro]

Are there any origin and destination temperature specific guidelines to include either heat, ice or no packs at all?

 

[Ranjib]

Bump

 

[Robert McCreary]

bump, all I know is "ship your aquatics" will advise you on what you need in order to ship safely. I haven't tried contacting them yet and wanted to get info on what reef2reef members advise

 

[Velcro]

bump, all I know is "ship your aquatics" will advise you on what you need in order to ship safely. I haven't tried contacting them yet and wanted to get info on what reef2reef members advise

I went to their site and clicked for the heat pack guidelines, but the link is broken

 

[Robert McCreary]

I went to their site and clicked for the heat pack guidelines, but the link is broken

same here, gotta talk to customer service with details on shipping locations