HELP! ... my GHL Doser 2.1 isn't dosing anymore

[Tim Olson]

To make a long story short, I couldn't connect GCC to my Doser 2.1 yesterday. So I downloaded an updated version of GCC to my PC and also updated the firmware. This fixed the connection issue but now my Doser will not actually dose automatically, as is on a schedule. I can manually dose, which works fine and everything else in the GCC looks like it's operating normally. The other thing that might be a clue is that the calculated amount does not update, it is always zero now.

I'm hoping this is something simple.

Thanks for any help.

Also, FYI, I tried posting the issue in the GHL Forum and Tickets, but it won't let me sign in.

 

[Tim Olson]

Here's a screen print of what might be causing the problem. I input 8 doses x 1 ml per day, which equals 8 ml/day. Although, the calculated dose is reading zero. Any ideas?

 

[JohannesFFM]

You are below minimum and it says 0.00 days left. i would refill or adjust minimul level, set the dose and save

 

[Tim Olson]

You are below minimum and it says 0.00 days left. i would refill or adjust minimul level, set the dose and save

Thanks, good catch. I filled up the container and saved the changes, but it still reads zero days and zero Average daily dosing amount. Could the new firmware be messing it up, or do you think it could be the software?

 

[Michael Gray]

nevermind that post

 

[Vinny@GHLUSA Verified Sponsor]

Two adjustments need to be made:
1. Scroll down and select the days of the week to run the above dose schedule
2. Set container settings to "Container is emptied"

 

[Tim Olson]

Two adjustments need to be made:
1. Scroll down and select the days of the week to run the above dose schedule
2. Set container settings to "Container is emptied"

Thank you ... It worked!

I did as you suggested and set container to emptied and selected to run every day and it worked.

Thanks again. All the best!