Hesitations about LiveAquaria.com

jamchi16 · May 5, 2022

Hey guys just thought I'd share my experience purchasing off LiveAquaria.

So I don't know who packaged this fish, but I ordered a snowstorm clown (prettiest clown IMO) and I was SO excited when it got in. Only to be shocked to see the bag of water laying directly on top of an ice pack with the fish laying flat on the bottom not moving.

The water the fish was in was FREEZING cold. I don't know if this is normal practice but it seems like livestock abuse to me, or if they thought, "oh! This fish is going to California, guess it needs an ice pack!". But all in all I will be filing a DOA claim.

Has anyone else had this sort of experience with LiveAquaria? This makes me extremely hesitant to order from them again.

Lost in the Sauce · May 5, 2022

Unfortunately, this sounds about right..

homer1475 · May 5, 2022

Sounds about right for LA.

The used to be the "go to" place for online livestock, not so much anymore.

SlugSnorter · May 5, 2022

Yes, this post will likely get moved to vender feedback, but this is semi-commonplace with them. I would recommend looking for a different vendor for livestock, I like Dr. Reef, TSM, Tidal gardens, Reef-cleaners and have heard good things about blue zoo aquatics.

SPS2020 · May 5, 2022

Suppose I have been fortunate as everything has been nicely packed on my orders. Caveat was one or two Acros which didn't make it, but they were good about issuing a credit.