I previously ordered the Carebear Holy Grail Torch (left one in the video) from a reputable vendor in the auction. When it arrives, it does not look like the same torch in the auction picture (attached) because a large barnacle is growing on the top of the torch. The customer service representative was really nice about it and offered me a replacement, which is the one on the right-hand side of the video. However, the new replacement torch does not look like a holy grail to me, more like a cotton candy torch, since I see zero yellow shine, and the whole torch looks more green than the previous one on the left-hand side. I have attached the video, but my phone does not have a good enough camera to show the color difference.
Kinda wanna ask if anyone more experienced can help me identify? Is the one on the right truly a carebear holy grail? I'm putting in the possibility of shipping stress, too -- I just got it mailed to me yesterday morning. The other corals they mailed to me in the same package also did not look too hot, including two that still haven't opened up. Consider this: can shipping stress also make the holy grail not have a yellow shine? If not, I'm going to go talk to customer service again...
Kinda wanna ask if anyone more experienced can help me identify? Is the one on the right truly a carebear holy grail? I'm putting in the possibility of shipping stress, too -- I just got it mailed to me yesterday morning. The other corals they mailed to me in the same package also did not look too hot, including two that still haven't opened up. Consider this: can shipping stress also make the holy grail not have a yellow shine? If not, I'm going to go talk to customer service again...
