How to cancel supporting membership

[exnisstech]

Hey @revhtree can you cancel and refund my supporting membership? It renewed today and I didn't realize it would renew after I became a partner member. I'm fine with being a partner member but I really don't want to pay two membership fees. I looked but could not find an option to cancel here. Paypal allowed me to cancel further payments but the one today is currently being processing so I can not cancel it.

Thanks

 

[AlyciaMarie Verified Admin]

Hey @revhtree can you cancel and refund my supporting membership? It renewed today and I didn't realize it would renew after I became a partner member. I'm fine with being a partner member but I really don't want to pay two membership fees. I looked but could not find an option to cancel here. Paypal allowed me to cancel further payments but the one today is currently being processing so I can not cancel it.

Thanks

Hey Friend!

If you'll go ahead and submit a Help Request HERE we will get this taken care of for you! :)

 

[exnisstech]

Hey Friend!

If you'll go ahead and submit a Help Request HERE we will get this taken care of for you! :)

Thank You. I didn't even know there was a help page link :face-with-hand-over-mouth:

 

[revhtree Verified Admin]

Hey got this refunded for you!

 

[AlyciaMarie Verified Admin]

Thank You. I didn't even know there was a help page link :face-with-hand-over-mouth:

It is a bit hard to spot at the bottom of the page! It's also a newer feature, so not many members realize it's there. :face-savoring-food: