how to restart Rossmont inTouch Wave Master without app?

[Peter Houde]

I bought a Rossmont inTouch Wave Master before the company went belly up several years ago. I was very frustrated at the time because is dedicated wifi connection wouldn't work. A customer service representative walked me through steps to get it to run, but just run at a constant default speed with none of the fancy programs I paid SO much for. The app was completely useless so I eventually deleted it from my iPhone.

I recently had to unplug the Wave Master. It wouldn't restart when I plugged it in again. The 'control' box (I'm reluctant to call it that since the controls are really in the app) into which the Wave Master plugs responds with flashing lights when I press the sole button on it, but it doesn't start the unit. The manual describes two methods (direct and infrastructure modes) to start/run the device, but both rely on the app. The app is no longer available.

Can anyone suggest anything to simply get this piece of garbage running again?

 

[Gumbies R Us]

@Peace River do you still have yours or no?

 

[Peace River]

I did not have this Rossmont product. I met the owner several times at various different shows and was impressed with his vision and the quality of their products and then poof. They were gone along with the product support and replacement parts. I’m really sorry to hear the challenges that you’re dealing with, but unfortunately, there is not a lot of information or support available from what I have been able to find.

 

[Peter Houde]

Thanks for you replies. I have to say I was disappointed with the product from the very start. Even tech support could only get mine to run at factory constant speed, with no wifi connection and none of the fancy GUI controls it was supposed to come with. They said some people ran into the same problems. I said the product wasn't ready for market. I'd be happy enough just to get it running at all again now. It ought to be functional but I just can't get it to start.