I can't make my cotroller to work.

[Esteban Roldan]

whats up every one, so my sysstem is doing the regular cycle. Every thing is working except for my controler.
I have contact apex for support, but is very annoying because it takes so lo g for they to answer anything.:mad:
The problem that i have is that i can't conect to fusion or my clasic dashboar using the IP address .

 

[Chrisboling]

When I have had the issue, I just turn it off and back on and that seems to work

 

[ngvu1]

Was it working before and now stops working?

 

[Diesel]

You know that you have to set it up first as in register for it as it's cloud based.
Let me tag @Terence in here, not sure if you have been talking to him about this.

 

[ngvu1]

And that plumbing looks awesome BTW, great work! :-)

 

[bonomo53]

Is this the old or new unit? How do you have it connected to the router? Wired or wireless?

 

[Esteban Roldan]

When I have had the issue, I just turn it off and back on and that seems to work

Ok how do you turn it off.?
Thanks

 

[Esteban Roldan]

Was it working before and now stops working?

No, am trying to set it up is new

 

[Esteban Roldan]

Is this the old or new unit? How do you have it connected to the router? Wired or wireless?

This is a new unit it is connected with the cable.

 

[bonomo53]

This is a new unit it is connected with the cable.

OK first thing i would check is try to access the apex from the network. Get the ip from the apex net settings and see if you can access it from a pc on the same network. You may have to enter :8888 at the end of the ip.

 

[Esteban Roldan]

And that plumbing looks awesome BTW, great work! :)

Thank you

 

[ngvu1]

https://www.neptunesystems.com/downloads/docs/afqs.pdf