• Thank you for visiting the R2R Marketplace! Please consider becoming a Supporting Member today! In addition to all the perks of becoming a supporting member, this notice will also be automatically removed! Click here for more details and Happy Reefing!

I wish more companies had customer service as good as reefbreeders

Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.

Rusty_L_Shackleford

Active Member
View Badges
Joined
Aug 7, 2022
Messages
436
Reaction score
720
Location
North Myrtle Beach
Rating - 0%
0   0   0
I had a Prism ato that stopped working recently, so I sent an email to reefbreeders and they got back to me the next day and asked me to do a little troubleshooting with a multimeter. Which I did and was getting power from the power supply but nothing from the sensor. So I emailed them back and they said yup looks like the sensor is bad we've shipped you a replacement unit. I got a shipment confirmation right away and the replacement showed up a few days later. It was so nice to deal with a company that is responsive and stands behind their products. I was a little worried because I'm getting ready to go out of town but they got me all fixed up strait away. I already bought another prism for my wife's biocube and would not hesitate to use their products going forward. I cannot speak highly enough of reefbreeders.
 
Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.
You have insufficient privileges to reply here.

Form or function: Do you consider your rock work to be art or the platform for your coral?

  • Primarily art focused.

    Votes: 7 8.1%
  • Primarily a platform for coral.

    Votes: 15 17.4%
  • A bit of each - both art and a platform.

    Votes: 57 66.3%
  • Neither.

    Votes: 3 3.5%
  • Other.

    Votes: 4 4.7%
Back
Top