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Reefbreeders - Top notch support!

Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.

coralnutz

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I ordered a prism top off for our 16g nano tank. Noticed while cleaning it that the plastic on little magnets cracked. Not a huge deal, they aren't in the water, etc... probably could have just sealed them up with silicone and ran it.

I reached out to reefbreeders via the form on their website. Logan was on the case super quick. Asked for some pics and had me verify no water was actually inside the probe and there wasn't. Got me some replacement magnets sent out really fast. Had some skittles and a Keychain to boot.

I also bought a photon v2 48non black Friday sale. Tank isn't setup yet so haven't used them. But feeling confident that if there are any issues they'll stand behind their products. Thanks Logan, you rock!
 
Please read here before posting. Outside comments are not permitted per R2R's feedback forum policy. This is to allow the buyer and seller to have a streamlined conversation and hopefully come to a mutually satisfactory resolution in a negative transaction. If you would like to contribute your own feedback experience with either the buyer or seller, you may do so by creating your own feedback thread. Only the thread starter and vendor will have posting access. Thank you.
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Reefing threads: Do you wear gear from reef brands?

  • I wear reef gear everywhere.

    Votes: 20 14.2%
  • I wear reef gear primarily at fish events and my LFS.

    Votes: 10 7.1%
  • I wear reef gear primarily for water changes and tank maintenance.

    Votes: 1 0.7%
  • I wear reef gear primarily to relax where I live.

    Votes: 22 15.6%
  • I don’t wear gear from reef brands.

    Votes: 78 55.3%
  • Other.

    Votes: 10 7.1%
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