Adamantium
Valuable Member
- Joined
- Sep 10, 2018
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I own the ITC 308 WI-FI, and out of the blue a few days ago, it started giving wildly inaccurate readings. Like, a glass of ice water is reading 65*F.
So, I emailed Inkbird, thinking a huge company like that would have decent customer service policies. Turns out, I’m ~3 months outside the warranty window, so they won’t warranty it, and are instead advising that I buy, and rewire, a new temperature probe.
I understand not wanting to warranty something that’s possibly not your fault, but my probe just abruptly stopped working correctly.
I own 6 or 7 Inkbird products, and was just last night looking to buy their sous-vide machine, but now I’m reconsidering whether, or not, to stick with a brand that won’t stand behind their products when they fail so blatantly.
Can anyone suggest an alternative temp controller that also has Wi-Fi capability?
So, I emailed Inkbird, thinking a huge company like that would have decent customer service policies. Turns out, I’m ~3 months outside the warranty window, so they won’t warranty it, and are instead advising that I buy, and rewire, a new temperature probe.
I understand not wanting to warranty something that’s possibly not your fault, but my probe just abruptly stopped working correctly.
I own 6 or 7 Inkbird products, and was just last night looking to buy their sous-vide machine, but now I’m reconsidering whether, or not, to stick with a brand that won’t stand behind their products when they fail so blatantly.
Can anyone suggest an alternative temp controller that also has Wi-Fi capability?
