Today i got home from work just to find my room with water all over the floor. I go check my tank and see a big crack on the side of the bottom of the tank. I was only able to save my pair of clown fishes and some snails. Tomorrow i'll be taking them to my lfs. If i ever get back to the hobby again,i would never buy anything from innovate marine.
Innovative marine tank. disaster
- Thread starter Fishcrisp
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Fishcrisp
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Only this have this short video. Can't really see it.
The picture is when i set it up back in 2020. The arrow is where it cracked on the side
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Wonder if something wasn’t level? Such a bummer. Haven’t really heard of this with their nanos or any of them really. I hear about Red Sea all the time.
Fishcrisp
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This is how i received it,but this was on the left side and the crack was on the right side. I did put a carboard on the gap. When i first got i email customer service and showed them tbe picture. They said it was fine to use it like that.
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outhouse
Valuable Member
They were wrong
carboard does nothing under weight. You need all 4 corners supported evenly.
Look at the bright side, this was a 20 and not a 100 or 200g tank with the same error
I had a 210 start leaking and I was told it was perfect. Bough a swimming pool drained water in that to re use, moved gravel over, dried seam, silconed seam, holding water now over a decade
Dont let this kick you in the nutz, if you were around northern ca id give you a 50 I have laying around.
Someone here can probably donate a 20 for you.
Jedi1199
2500 Club Member
I'm so sorry to read this. I hope this does not drive you away from the hobby.
It amazes me how often I see this from the top name builders. My own tank, 55g was built by a company called Aquarium Design. I was told by "people who know" that this is the "K-Mart of tank builders"... "Not worth the cost of the plastic rims" yadda yadda. I have had this tank, which I got used, for over 30 years! Never lost a drop of water from it. It has survived freshwater, saltwater, a fire, saltwater again, freshwater again, empty for several years, freshwater again for many years and now once again saltwater. Best tank I've ever owned!!
I wish K-Mart made cars that lasted so long!! haha
It amazes me how often I see this from the top name builders. My own tank, 55g was built by a company called Aquarium Design. I was told by "people who know" that this is the "K-Mart of tank builders"... "Not worth the cost of the plastic rims" yadda yadda. I have had this tank, which I got used, for over 30 years! Never lost a drop of water from it. It has survived freshwater, saltwater, a fire, saltwater again, freshwater again, empty for several years, freshwater again for many years and now once again saltwater. Best tank I've ever owned!!
I wish K-Mart made cars that lasted so long!! haha
ninjamyst
2500 Club Member
Sorry to hear. It can happen with any vendor. No vendor can guarantee 100% of their tanks won't leak. You rarely hear about nanos leaking and IM sells tons of these 20g tanks. Most been around for 5+ years. I know you ticked off at IM but they do make really nice tanks. Hope they take care of you though.
Sean Clark
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Fishcrisp
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Thats true. I still don't know how it happend all the rocks were sitting on the bottom. Maybe i got the bad tank.
Yea they were wrong don't know why i din't ask to replace my stand. Im going to miss my clownfish i don't feel staring all over again for now.
if you bought this new.. they should have sent you a new stand. That is unacceptable and potential failure (which happened).
Honestly they should still send you a new set up assuming this wasn't a used tank you bought somewhere. You reported the damage when you first got it which would have been within warranty.
Even if you don't feel like starting over.... I would try and get them to send you a new set up to keep for a rainy day or even to sell to recoup some cost.
Sean Clark
7500 Club Member
That doesn't look like the stand is the issue. The foam leveling mat that comes pre-applied to the bottom of the tank is damaged on that corner which is on the opposite side of the damage.
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