k7 pro v3 - Wifi Problem

[bncassaro]

Hello, I am disappointed with this lamp. Could anyone give me some advice? Received 1 month ago. I bought it on Aliexpress.
The connection is not maintained for me to configure the application.
Sassami 2.4GHZ and Tapioca 5.0GHZ networks. Different passwords.
I've tried restarting and reinstalling everything. It's no use. This lamp is just a headache.
Sorry for the english google translator. I'm from Brazil and I don't speak English. I just found some information about this lamp on this forum.

 

[bncassaro]

I've read several reports of problems with this brand on this forum... if I had read it before, I would have opted for a better luminaire.
An economy that is not worth the headache... aff...

 

[Orito]

olá também sou do Brasil, nunca consegui conectar a internet, só consigo usar via app mesmo, ai você tem que se conectar a rede da própria luminária, quando aparecer que você não tem conexao com a internet você tem que aceitar conectar mesmo assim, voltar pro app e salvar, ai você pode mudar a configuração