I'm not sure what else to do at this point. I've had my KH Director set up for about 2 weeks. I still can not get consistent results on the tests. I've submitted a help ticket, and I've also created a post on the GHL Forums. I've gotten some responses, but they stop pretty quick.
Current "large" problem: "Titration takes too long" - this is happening once out of every 4-5 tests.
Secondary problem: Inconsistent test results. My manual test is ~6.5.The KH Director is giving results 5.9-6.2 most of the time, but every now and then I'll get a~15 result.
This was a very expensive device, and I really expected better performance AND would typically expect much better service and response.
Current "large" problem: "Titration takes too long" - this is happening once out of every 4-5 tests.
Secondary problem: Inconsistent test results. My manual test is ~6.5.The KH Director is giving results 5.9-6.2 most of the time, but every now and then I'll get a~15 result.
This was a very expensive device, and I really expected better performance AND would typically expect much better service and response.