KH Guardian: Automatic Alkalinity Controller- My Experiences

[siggy]

I am really struggling connecting to my KHG. I also don't have a computer w an ethernet connection anymore so connecting straight to computer won't work. Anyone have any ideas?

29.99 enet card

 

[agent462]

Dr. Bridge just announced the CAG (Calcium Guardian) on Facebook.

Measurement range: 300 ~ 55 mg/l
Resolution: < 6.5 mg/l
Precision < 20.6 mg/l
No Correction Required
Electrical durability 3 year
Use three regent solution

 

[awais98]

29.99 enet card

Ethernet to usb adaptors are easily available on Amazon

 

[Mike810]

Dr. Bridge just announced the CAG (Calcium Guardian) on Facebook.

Measurement range: 300 ~ 55 mg/l
Resolution: < 6.5 mg/l
Precision < 20.6 mg/l
No Correction Required
Electrical durability 3 year
Use three regent solution

Don't see a need for calcium monitor if you already have the KHG. Alk and CA deplete at the same ratio.

 

[ricowind]

So far my experience with the kh monitor and the tech support has been un acceptable, trouble ticket was opened on October 9, tech connected to my machine and updated firmware to allow the AIM output voltage to be adjustable. The issue why I created the ticket was the reading on the apex was different then the kh monitor. Seemed like that is where the trouble started (new firmware)

Next day apex is reading 2.55 dkh, kh monitor reads 12.05, red sea test kit reads 9.6 and hanna is 10.01.

Coralvue reply’s on the trouble ticket with a new AIM to be sent to me and will send tracking info,..3 days ago,..no reply

I have called the tech support number many times no answer,3 emails and posts on tickets over the course of 3 days,..no reply

I am 750 plus into this investment!! 1 PM1 and 1 KH monitor,...ugh

I want to keep the system and make this work, and understand that they can be busy but at this point I want to exchange for refund.

Not Happy =(

 

[andrew james]

So far my experience with the kh monitor and the tech support has been un acceptable, trouble ticket was opened on October 9, tech connected to my machine and updated firmware to allow the AIM output voltage to be adjustable. The issue why I created the ticket was the reading on the apex was different then the kh monitor. Seemed like that is where the trouble started (new firmware)

Next day apex is reading 2.55 dkh, kh monitor reads 12.05, red sea test kit reads 9.6 and hanna is 10.01.

Coralvue reply’s on the trouble ticket with a new AIM to be sent to me and will send tracking info,..3 days ago,..no reply

I have called the tech support number many times no answer,3 emails and posts on tickets over the course of 3 days,..no reply

I am 750 plus into this investment!! 1 PM1 and 1 KH monitor,...ugh

I want to keep the system and make this work, and understand that they can be busy but at this point I want to exchange for refund.

Not Happy =(

Im right there with you, but there is hope i swapped their $2ph probe for a bulk reef supply double juc. Lab grade and now my khg is super accurate. Coralvue actually offered me a refund but i think im going to keep it now that i finally got it workng.

 

[andrew james]

Also let me just put this out there. If anyone needs help with their kh guardian pm me and ill remote into it and help you set it hp properly. And no im not being paid by coralvue, i actually think Carlos is kind of a jerk. I just want to help.

 

[cheezybuda]

Anyone set up port forwarding for their KHG?

 

[agent462]

Anyone set up port forwarding for their KHG?

I haven't as I use a VPN tunnel to get to it but it shouldn't be any different than setting it up for any other service on your network.

 

[deaclauderdale]

Happy to report that my Guardian is working without issue. I know others have experienced some minor problems and the only I problem I faced was accessing the Guardian via the web initially, but since addressing that she's been humming along keeping ALK at 8.8-9.1

 

[andrew james]

Anyone set up port forwarding for their KHG?

I do this but also use the aim module so I can read dKH thru Apex fusion.

 

[andrew james]

Happy to report that my Guardian is working without issue. I know others have experienced some minor problems and the only I problem I faced was accessing the Guardian via the web initially, but since addressing that she's been humming along keeping ALK at 8.8-9.1

Mine also is now working perfectly since I swapped to a high-end PH probe. Coral Vue was also super cool in that they sent me 2 free packets of reagent to make up for all the reagent I wasted.

 

[cheezybuda]

Mine also is now working perfectly since I swapped to a high-end PH probe. Coral Vue was also super cool in that they sent me 2 free packets of reagent to make up for all the reagent I wasted.

Which probe is everyone switching to?

 

[Richard baker]

Kinda glad I'm waiting for apex to release there's coral vue always has a. Attitude and arrogance I no longer buy anything from them and yes Carlos is extremely rude

 

[andrew james]

Kinda glad I'm waiting for apex to release there's coral vue always has a. Attitude and arrogance I no longer buy anything from them and yes Carlos is extremely rude

I dont regret buying the KHGuardian, it does what it's supposed to do. I do worry that at some point I wont be able to get reagent for it anymore because I'm sure they haven't sold many of them and will probably quit making it.

 

[agent462]

I dont regret buying the KHGuardian, it does what it's supposed to do. I do worry that at some point I wont be able to get reagent for it anymore because I'm sure they haven't sold many of them and will probably quit making it.

For the most part, Coralvue is the weakest link from a customer service perspective, but they've always taken care of my cases. I don't know Carlos but I can have empathy that he's probably short handed and extremely busy. I think the answers are usually short or canned and then you wait for another day sometimes unless you respond right when you get their message. That's all in my experience.

I own a lot of Coralvue umbrella products and love them all and have never had an issue getting issues resolved.

As far as Coralvue potentially one day dropping KHGuardian, I'm not really concerned by it. I believe Coralvue (although I don't have any of the business relationship details) only has US distribution rights. Someone else could potentially distribute it or internationally it's being distributed through others currently. Beyond that, the Dr Bridge guys in Taiwan are super helpful and care about their products and "baby" (a quote from one of them). As long as you don't have an issue communicating with someone where English is not their first language, I don't think there would be any long term issue on getting reagent. They are also developing new products like the CAG. They have also been using the KHG for 4+ years in Taiwan.

The KHG despite the one issue I had, is by far my favorite product I own for my aquarium. It's been a game changer for my system stability and CaRx stability.

I also preordered the Alkatronic, they are developing some cool features, but that will go on my frag tank. It doesn't have the long term field testing with final components like the KHG. As Jonty also pointed out to me in an email, the way KHG is measuring fluid for the reaction chamber (not requiring pump calibration) is much better. I'm a technology/gadget geek though so I'm interested in comparing the two long term.

I like the KHG so much, I'm also working on procuring one of the CAG's.

 

[Crackem]

I have a few questions and apologize if they've been asked already.

1- For apex owners, which one do you think is better the kh controller or the monitor? I have a DOS and a DDR. I like to control how much alk I add to my tank based on my consumption.

2- How can you view the results of the kh online?

 

[Centerline]

So I decided to bite the bullet and order a KHG controller from Coralvue. I've decided that I wanted to share my experiences with you, my fellow reefers on Reef2Reef. Let me start out by saying I don't want this thread to turn into an argument about whether it is worth the money or not. Too me it is!!! (I will waste my money how I please, and you are welcome to do the same! ;))

I've never started a build thread on Reef2Reef, It's not my style, so I will do my best to integrate some info about my system to try and make up for that, but also to provide everyone with a guideline of how I choose to operate my reef.

First off, lets get to the goodies... here's the tank... It was started in late Feb 2016, so it's approaching it's one year birthday. We just won a battle with bryopsis (using fluconazole) so I filmed a short, shakey video to show the tank in it's now algae free state.


Now onto the other good stuff!

First off the KHG came today, and I nearly had a heart attack (I know I am not the only one). The box says the "standard edition"... I ordered the pro!!! OH NO!!! (Silent freak out). Called customer service and left a message. Then hopped on here and messaged the friendly folks at Coralvue, who promptly replied back that the manufacturer had put the wrong sleeves on the box and they were 100% sure it was the Pro unit... So I unwrapped it... opened the box... and indeed there was a card stating that the unit was indeed the pro model (WHEW... crisis/heart attack averted). Once again Coralvue, thank you for responding rapidly. Carlos at Coralvue called a short time later to respond to my message, I told him Chris had straightened me out and thanked him for calling me back so quick.

So that's it for now. After receiving it I realized I need to upgrade my router desperately. Tomorrow I will be going to Best Buy and getting a new router and then running all the neccissarry infrastructure to install the KHG. I also need to pick some vessels for the reagent, the bicarbonate solution, and a waste container.

I will do my best to keep everyone updated on progress :)

Happy Reefing!!!

Excellent. So what's your target ALK?

 

[Centerline]

Don't see a need for calcium monitor if you already have the KHG. Alk and CA deplete at the same ratio.

Not really.

 

[deaclauderdale]

Mine also is now working perfectly since I swapped to a high-end PH probe. Coral Vue was also super cool in that they sent me 2 free packets of reagent to make up for all the reagent I wasted.

I'm also curious as to which probe you switched over to?